The company strives to remain on the cutting edge of service and quality control while maintaining technical support. Each shipment is inspected prior to departure by dedicated quality controllers. The Nicala Ind. Co. is committed to goods quality and is closely aligned with leading global safety standards.

A just-in-time service is the key to survive and promote in the market. This is a circle that connects manufacturer to consumers:

- To promote operative information of consumers

- To make operation easy for the consumers

- To instruct safety items

- To support consumers with technical consultancy

- To be informed about the probable shortcomings of the products through consumers

- To be informed about the level of customer satisfaction